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The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last, by Tom Peters
PDF Download The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last, by Tom Peters
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Review
“Tom Peters' new book is a bundle of beautiful dynamite. While I've been a CEO for 30 years, I still learned much worth knowing from The Excellence Dividend. You will too.”—John C. Bogle, founder, Vanguard “Here's what you need to know: This is 100% pure, unfiltered, unexpurgated, Tom Peters. THIS IS THE REAL DEAL. PERIOD.”—Seth Godin, New York Times bestselling author of Linchpin“Genius. . . . Tom Peters is a fearless thinker with a once in a generation mind, open this book to any page, start reading, and ten minutes later you will know this is true. . . . I’d rather hire someone who has studied his writings than someone who has an MBA.”—Matthew Kelly, CEO of Floyd Consulting and New York Times bestselling author of The Dream Manager“A font of management wisdom germane to ‘surviving and thriving in the unruly times ahead.’ . . . Peters, a veteran business writer, delivers a superb business tome.”—Publishers Weekly (starred review)“This book offers a fresh perspective on sustaining business in the tech age and is sure to be a popular read for both employees and business leaders.” —Booklist“Wow jumps off every page of Tom Peters’ book, The Excellence Dividend, delivering brilliant insights and imploring business leaders to change before it’s too late.”—Cheryl Burgess, CEO of Blue Focus Marketing and author of The Social Employee “Ever since the 1982 publication of In Search of Excellence, Tom Peters has shaped the way an entire generation of entrepreneurs looks at business. Now, thank goodness, he’s back at it, applying his unquenchable passion for excellence to an utterly transformed world that needs his wisdom more than ever.” —Bo Burlingham, former Inc. editor and author of Small Giants and Finish Big “In his vibrant new must-read, Tom Peters fires his passion at the monster challenge of our day: how to thrive in the age of algorithms. The result is nothing less than a guide to reclaiming the humanity that must always be the heart and soul of work. Tom’s new book makes me glad to be alive today.” —Sally Helgesen, author of The Female Advantage and The Female Vision, co-author How Women Rise “We spend our entire lives searching for purpose. Tom Peters found his early and never wavered. For the rest of us, thank God he did! . . . He inspired me to pursue joy and decades later he is still inspiring me with his writing and his passion. . . . If we are wise enough to listen, we will receive dividends that last a lifetime.” —Richard Sheridan, CEO of Menlo Innovations and author of Joy Inc. “Peters has always been original, commanding and cutting-edge. If you think you’ve heard or read it all, you’ll be happily invigorated by The Excellence Dividend. . . . By turns amusing, stimulating and complacency-disturbing, Peters provides true food for thought—the sort you’ll mentally chew on through the day and which may gnaw on you through the night.” —Whitney Johnson, Thinkers50, author of Build an A Team
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About the Author
TOM PETERS is a leading business mind and founder of the Tom Peters Company. He continues to be in constant demand for lectures and seminars. In 2017 he received a Lifetime Achievement Award from Thinkers50 and the Jack Covert Award for Contribution to the Business Book Industry from 800-CEO-READ. Peters is the bestselling author of sixteen books, including In Search of Excellence (with Robert H. Waterman, Jr.), which is often cited as among the best business books ever written. He lives in Massachusetts.
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Product details
Paperback: 496 pages
Publisher: Vintage; First Paperback Edition edition (April 3, 2018)
Language: English
ISBN-10: 0525434623
ISBN-13: 978-0525434627
Product Dimensions:
5.2 x 1 x 8 inches
Shipping Weight: 13.6 ounces (View shipping rates and policies)
Average Customer Review:
4.4 out of 5 stars
49 customer reviews
Amazon Best Sellers Rank:
#52,059 in Books (See Top 100 in Books)
The “Meeting the Tech Tide†part of the subtitle undersells the scope of The Excellence Dividend. The book is a 460-page knowledge bomb, written in a frank, unfiltered style. Peters covers a huge swath of territory, which isn't surprising after you read his introduction. In the intro, Peters explains that the book is based on a massive 4,094 slide PowerPoint presentation he calls “The Works.†The book is a distillation of years of accumulated wisdom.As other reviewers have noted, often Peters uses large type. Bold type. Exclamation points. Even occasional cuss words. Sometimes, he uses large, bold type with cuss words and exclamation points all at once. (See photo. Don’t worry, the book is SFW.) My take on the over-the-top format: Peters is clearly tired of pussyfooting around clueless and overly cautious executives and is doing his best to hammer the truth about business through their thick skulls. They (or should I say “We?â€) would do well to pay attention.Peters does deal with the coming disruption from AI and machine learning, and his outlook is optimistic. Even though some jobs will go away or be changed, he says, businesses that focus on excellence and great customer experience will thrive. He provides numerous examples of businesses in no-growth industries that achieved sales and profit growth by outshining their competition.One key point Peters emphasizes is that businesses need to emphasize top line revenue growth. Cost cutting, he says, is a death spiral. He gives the example of TD Bank, known, among other things, for encouraging customers to bring their dogs with them. While most banks are cutting back branches and staff, TD has aggressively opened new branches and focused on catering to the customer, resulting in them taking a million new accounts from their competitors.Much of the advice Peters has to offer deals with people – how to hire them, develop them, and treat them every day. He points out, for example, that annual employee turnover in retail averages 65%. Publix, the grocery chain, experiences just 5%. It’s no coincidence that Publix leads most customer satisfaction surveys. Peters emphasizes that to focus on the customer, you first have to focus on your people.There are far too many topics to mention here, and Peters covers them all in his straight-talk, common-sense style. If you are ready to drink from a firehose of wisdom, pick up a copy of The Excellence Dividend.
Peters is back and he’s better than ever!If you, like me, wait for a Tom Peters book the way some people wait for a new Stephen King novel then you’re in luck because Tom finally has a new book and it’s a winner.This book covers a myriad of topics in pure Tom Peters fashion. Who but Tom Peters could bring good old meat and potatoes common sense logic to this fast-moving new world order of social media and techno faux-communications.Here are just a few smatterings from our national treasures of business gurus:Whoever tries the most stuff wins, whoever screws up the most stuff sinsFor every engineer and marketer on the experience design team, you need an artist, psychologist, musician, theater director and perhaps a shaman. Oh yeah, you’ve got that right Tom!And talking about social media, here are Tom’s “Big Fiveâ€â€¢ Five minutes to lose a reputation that took twenty years to build• 100 percent on employees in the brand with authority to act independently.• Single twitter exchange equals one Super Bowl ad• Small town/small company/best in world via social media presence• Zmot/zero moment of truth.Here are 15 chapters covering everything from Execution, to Excellence, to Innovation, to Design (my personal favorite), to the art of listening Tom covers all combines all aspects of doing business today with the common sense historical values of doing business for the past hundred years.The best part of this book is Tom Peters, that he is back and as vital a business, nay a life voice as ever. Those of you who have followed Peters know what I mean, those of you who have never heard of him, put down your phone and read this book, it will rock your world.One last luring tidbit from this book:Every meeting that does not stir the imagination AND curiosity of attendees AND increase bonding AND cooperation and engagement AND sense of worth AND motivate rapid action AND enhance enthusiasm is a PLO/Permanently Lost Opportunity
Having read most of Tom Peter's works, this is clearly his MAGNUM OPUS and a tour de force. The term "must read" is over used but, being a voracious reader of business, leadership, history etc., The Excellence Dividend is a must-read, a top-3 book for me (and I have read hundreds). I am already using The Excellence Dividend in my leadership work with clients and just ordered copies to give to my favorite leaders. Tom lets it fly in this one, 40 plus years of knowledge, experience, reading (get this for the book recommendations alone) and best practices. I don't tweat much but I have been tweating about this book because it is an instant classic. My appreciation to my fellow (now former) Vermonter, Mr. Tom Peters!!
If you want a competitive advantage in the beginning of your career, read this book…The Excellence Dividend.If you’re tired of lying to the media by stating, IT’S GOOD FOR SHAREHOLDER VALUE [even though Bloomberg News eats this up] because counsel forces you to say that stale statement, read this book…The Excellence Dividend.If you want to partner―instead of fighting with―Ai, read this book…The Excellence Dividend.If you want to be a CEO one day, read this book…The Excellence Dividend.If you want to figure out company x or company y to work for, read this book…The Excellence Dividend.If you want to help not destroy humanity, read this book…The Excellence Dividend.
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